One of the most positive things in my opinion that has come out of the Pandemic is the development of virtual care services. Most states and territories now offer services like Virtual Emergency departments. I have used my local Virtual ED service many times when I have reached that cross road- I’m worried about my child, but I don’t actually know if this is an “emergency” or not. The following guides will assist you to gain a better understanding of how and when you might want to use a Virtual ED service.